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Privacy Policy

We respect the privacy of our users. We process personal data only for the purpose for which it was provided and in accordance with the Data Protection Act and the Telecommunications Act.

About us

The website is operated by the European Research Network on Philanthropy (ERNOP). ERNOP is the controller for the processing of your personal data within the meaning of the Personal Data Protection Act (hereinafter: Wbp).

Our data are:
European Research Network on Philanthropy (ERNOP).
Buitenveldertselaan 3
1082 VA Amsterdam
Chamber of Commerce: 60797959

Personal data we process

ERNOP processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

  • Company name
  • First and last name
  • Address data
  • Phone number
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Information about your activities on our website
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at and we will delete this information.

For what purpose and on what basis we process personal data

ERNOP processes your personal data for the following purposes:

  • Handling your payment
  • Sending news items
  • Calling or emailing you if necessary to perform our services
  • To inform you about changes to our services and products
  • To deliver goods or services to you
  • ERNOP analyzes your behavior on the website in order to improve the website and the range of products and services to match your preferences.
  • ERNOP also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision making

ERNOP does not make decisions based on automated processing about things that can (significantly) affect individuals. These decisions are made by computer programs or systems, without a person (eg an employee of ERNOP) in between.

Retention of personal data

ERNOP does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

  • Customer data: 7 years (in accordance with tax laws)
  • Prospects: 2 years

Sharing personal data with third parties

ERNOP does not sell your data to third parties and will provide it only if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. ERNOP remains responsible for this processing.

Cookies or similar techniques

Check out your cookie settings here. 

Viewing, correcting or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by ERNOP and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you. You can send a request to view, correct, delete or transfer your personal data or a request to withdraw your consent or objection to the processing of your personal data to . To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. ERNOP would also like to point out that you have the possibility to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link:

How we secure personal data

ERNOP takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or at .